Privacy Policy

1. Introduction

Welcome to NURA. This Privacy Policy explains how HAB Solutions LLC ("we", "our", or "us") collects, uses, and protects your information when you use the NURA app.

We are committed to protecting your privacy and handling your health data with care. NURA is a pregnancy and period tracking app, and we understand that your health information is personal and sensitive.

By using NURA, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us at support@hellonura.app.

2. Information We Collect

We collect only what is necessary to provide you with a helpful pregnancy companion experience.

Information you provide directly:

• Your name and approximate age
• Pregnancy status, current week, and estimated due date
• Last menstrual period (LMP) date for cycle tracking
• Health notes or conditions you choose to share
• Partner name (optional)
• Language preference

Information collected automatically:

• Device identifiers and advertising IDs (collected by Google AdMob for free-tier users)
• App usage patterns to improve performance
• Crash reports and error logs

3. How We Use Your Information

We use your information only to provide and improve the NURA experience:

• To personalise AI responses — your name, pregnancy week, and health notes are sent to our AI provider to give you relevant, personalised answers
• To show relevant advertisements to free-tier users via Google AdMob
• To process subscription purchases and manage billing via RevenueCat
• To send push notifications for reminders you have enabled (vitamins, period alerts, milestones)
• To improve the app based on usage patterns and crash reports

We never sell your personal data to third parties. We do not use your health information for marketing purposes.

4. Third Party Services

NURA uses the following trusted third-party services to operate. Each has its own privacy policy:

5. Data Storage

We take a privacy-first approach to data storage:

• Your personal profile, chat history, period tracking data, and pregnancy information are all stored locally on your device
• We do not operate servers that store your personal health data
• If you delete the app, all locally stored data is removed from your device
• Subscription status is managed by RevenueCat and linked to your App Store or Google Play account
• Your chat messages are transmitted to OpenRouter AI to generate responses, but we do not retain these messages after the response is delivered

6. Your Rights

You have full control over your data:

• Access your data: View all your information in the NURA app settings at any time
• Edit your data: Update your profile, pregnancy information, and health notes in app settings
• Delete your data: Use "Delete All Data" in app settings, or clear the app's data through your device settings
• Opt out of personalised ads: Go to your device settings → Privacy → Advertising, and enable "Limit Ad Tracking" (iOS) or "Opt out of Ads Personalisation" (Android)
• Cancel your subscription: Manage subscriptions through your App Store or Google Play account settings

If you are located in the European Union, you may have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority. Contact us at support@hellonura.app to exercise any of these rights.

7. Children's Privacy

NURA is intended for users who are 18 years of age or older. Our app is designed for adults who are pregnant, planning a pregnancy, or tracking their menstrual cycle.

We do not knowingly collect personal information from anyone under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you believe a minor has used our app, please contact us at support@hellonura.app.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, we would love to hear from you.

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app. Your continued use of NURA after changes are posted means you accept the updated policy.